CUSTOMER CARE
As a member of our mom tribe we are eager to make your purchase just right. Please let us know what we are doing right and what needs improvement. We welcome your feedback!
Have any questions or concerns?
We’re always ready to help!
Call us at
1-844-345-3361
or send us an email to:
RETURNS
Not satisfied with your purchase? We accept returns of unused products within 30 days of purchase. When we receive your returned item, we will process your refund at 100% of the purchase.
FAQ
How do I track my order?
After your order is placed, you will receive an order tracking email with order information that will include estimated delivery dates, a tracking number, and a shipping number.
How can I contact your company?
You can call us at 1-844-345-3361 Monday through Friday from 9am- 5pm. You can also email us at info@everymomshopshere.com. Because we are all mamas, emails are best! You can expect a reply within 24 hours.
How do I return an item?
You can mail the return items to:
Every Mom Shops Here
11201 Ed Brown Rd
Charlotte, NC 28273
What is your returns policy?
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition you received it and undamaged in any way.
After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you used during purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
Please note, if the product is damaged in any way, or if you initiated the return after 30 calendar days have passed, you will not be eligible for a return.
Do you provide International delivery?
Yes we do! Order away Mama!